M. DAVID DEALY is Senior Vice President of Transportation for Burlington Northern Santa Fe Railroad. A nearly 30-year veteran of railroad management, he has served in top-level positions in operations and marketing throughout the industry, as well as serving on the boards of several companies and non-profits, including the National Alzheimer's Association. With Andrew Thomas, he is author of Defining the Really Great Boss (Praeger, 2004) and Change or Die (Praeger, 2005).