Richard Deal (Orlando, FL) has more than 15 years experience in the computing and networking industry including networking, training, systems administration, and programming. For the last four years, Richard has operated The Deal Group Inc., located in Orlando, Florida. The Deal Group provides network consulting and training services nationwide. Richard has also been an IT instructor and official Cisco instructor for more than 5 years. Richard is the author of the CCNP Remote Access Exam Prep, CCNA Switching Exam Cram, and CCNP Cisco LAN Switch Configurations Exam Cram, from Coriolis, Cisco PI...