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Dawson, Keith

Dawson is one of the world's foremost authorities on call centers. He is the Editor of the Call Center News Service.

[ ZOBACZ WSZYSTKIE KSIĄŻKI AUTORA ]

The Call Center Handbook	Call Center Savvy: How to Position Your Call Center for the Business Challenges of the 21st Century	The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center
Caroline Princess of Wales & Other Forgotten People of History	Call Center Savvy: How to Position Your Call Center for the Business Challenges of the 21st Century	Napoleon's Waterloo Army: Uniforms and Equipment
Botany Bay Whalers Pre -First Fleet	Australia

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