Mark H. Davis, a.k.a. process geek, super waste-buster and Lean Six Sigma evangelist, strives to put process improvement in the hands of the little guys. Energized and energizing, he propels teams, executives and audiences to new heights of service and operational excellence with his passionate, witty and common-sense presentation of Lean Six Sigma. He knows this transformative improvement methodology from the inside-out, having trained, worked and taught others in the art of process improvement since 2000. "Lean Six Sigma is an effective business philosophy for the masses, from the entreprene...