Prof. Dr.-Ing. Inga-Lena Darkow, Assistant Professor, is Research Director of Innovation and Logistics at the Supply Management Institute SMI and is responsible for the DHL Innovation Center. Her research field focuses on logistics management and innovation management, especially in the logistics service industry. Inga-Lena Darkow manages the Bachelor, Diploma and Master programs at the SMI. She studied industrial engineering and management at the Technische UniversitAt Berlin as well as at the University of Manchester - Institute of Science and Technology (UMIST), Great Britain. After her stu...