Sandra Crowe, a leading thinker in the arenas of dealing with difficult people and situations has used her expertise in the government and corporate managerial world to extract practical application and meaningful solutions in the most challenging workplace and personal scenarios. She is the author of "Since Strangling Isn't an Option...". (Perigee,'99), and is a professional speaker, coach, author, and facilitator. Past clients include: The Executive Office of the President, Social Security Administration, FBI, Dept. of Agriculture, Marriott, Sony Corp., Southland Corp, Citicorp, The Discover...