Susan Crossman is a freelance writer with several decades of experience in the fields of journalism, government communications, PR and marketing and her focus these days lies in the creation of business documents that build reputations and inspire commitment. Although the work is intriguing and satisfying, she's found that inside the heart of her professional approach to words beats the jungle drum of a creative writer. Susan currently juggles her freelance writing work with the care of two young children and in the rare moments when she is sure no-one is looking, she sneaks off to wrestle wit...