Melissa Craft (CCNA, MCNE, MCSE, Network+, CNE-3, CNE-4, CNE-GW, CNE-5, CCA) is the vice president and CIO for Dane Holdings, Inc., a financial services corporation in Phoenix, Arizona, where she manages the Web development, LAN, and WAN for the company. During her career, Melissa has focused her expertise on developing enterprise-wide technology solutions and methodologies focused on client organizations. These technology solutions touch every part of a system's life cycle, from assessing the need, determining the return on investment, network design, testing, and implementation to operationa...