Tim Ursiny, Ph.D., RCC: Dr. Tim Ursiny, the founder of Advantage Coaching & Training Inc., is a speaker and certified business coach specializing in helping individuals reach peak performance and life satisfaction. He received his undergraduate degree from Wheaton College and his doctorate in psychology from Northern Illinois University. Tim has published several books on the topics of coaching, conflict resolution, attitude and confidence in the workplace. His book, The Coward's Guide to Conflict is in its fourth printing and has been translated into multiple foreign languages. He is a freque...