Laurie Ulrich Fuller has been writing about and teaching people to use Microsoft Office since the 1980's. Her teaching career goes back to the time before Microsoft Windows - which means she also remembers the first time she taught people to use a Windows-based application, and a student picked up the mouse and aimed it at the computer screen as though using a TV remote. Nobody laughed (except Laurie, after class), because everyone was new to the mouse back then. As new as the mouse was, so was the idea of keeping a database on a computer that could fit on your desk -- and Laurie's been there