DARYL R. CONNER is President and CEO of ODR, Inc., a research-based consulting firm based in Atlanta, Georgia, specializing in helping organizations prepare for and implement major change initiatives. As a consultant, executive, and lifelong researcher on the psychology of change, Mr. Conner has, over the past twenty years, devoted himself to understanding the ways in which people and organizations respond to change. He is the author of the international bestseller Managing at the Speed of Change, and he and his ideas have been extensively covered in both professional journals and the popular