Ms. Barbara Clemens has been a software product manager, editor, writer, and teacher since 1984. She has worked with educational publishers Addison-Wesley and Course Technology to create software textbooks for colleges and universities. She has edited, revised, and written many Microsoft Office texts and recently co-authored the textbook UPGRADING TO OFFICE 2007. She holds a B.A. in English, an M.A. in English as a Second Language, and an M.B.A. Ms. Clemens has worked as a university English instructor, computer trainer, and consultant. She is well known for teaching computer software using ca...