Phillip G. Clampitt (PhD, University of Kansas) is the Blair Endowed Chair of Communication at the University of Wisconsin-Green Bay. He was previously designated the Hendrickson Named Chair of Business. The Wall Street Journal and MIT Sloan Management Review has highlighted his work on "Decision Downloading," which details how companies can effectively communicate decisions to those not involved in the decision-making process. He is the author of a SAGE Publications best seller, "Communicating for Managerial Effectiveness 4e "(see www.imetacomm.com/cme4), co-author of the forthcoming "Progres...