Cy Charney, the President of Charney and Associates Inc., is a leading consultant in the area of organizational performance. He has private and public sector clients across every industry, including a number of Fortune 500 companies and government departments around the world. He is associated with the Schulich School of Business at York University and the Sauder School of Business at the University of British Columbia. Charney is also the author of The Instant Manager, The Leader's Tool Kit, The Portable Mentor, and other books. www.askcharney.com and www.theleadershipinstitute.ca