Roberta Cava is the author of 23 self-help and humour books and is writing more that are available in paperback, eBook and audio formats. She lives on the Gold Coast of Queensland, Australia and has presented her many seminars world-wide for three decades. Her seminar Dealing with Difficult People has been presented to over 54,000 participants internationally. Her book Dealing with Difficult People, first published in 1990, has been an international best-seller with 22 publishers in 16 languages.