Saul Carliner is an associate professor of educational technology and Provost s Fellow for digital learning at Concordia University in Montreal. Among his more than 200 publications are the international award-winning books, Designing E-Learning (ASTD 2006), Informal Learning Basics (ASTD 2012), and The e-Learning Handbook: A Comprehensive Guide to Online Learning (Pfeiffer 2008) with Patti Shank. He has received the 2014 Ken Rainey Award for Excellence in Research and the 2014 Jay Gould Award for Teaching from the Society for Technical Communication, and the 2014 Alumni Award for Excellence i...