The author - Jay Carender: Hands on processing skills, Mold build/mold design & engineering knowledge, Degree in Mechanical Engineering from GMI (General Motors Institute of Technology ... now known as Kettering University), DOE Training from Stat-Ease, Inc., SPC Training from University of Tennessee Management Development Center, SPC Training from ASQC, Black Belt from AIT (Advanced Integrated Technologies), Productivity and Quality Improvement Training by Dr. Deming, Mold Design & Advanced Mold Design Training from New York University ... taught by John Klees Enterprises, Multiple courses on...