Born, Gary

About the author Gary Born is a consultant with Electronic Data Systems, one of the world's largest computer services companies. His work concentrates on improving business systems, specializing in quality management, process modelling and advanced information systems. He has carried out process studies for many blue chip and government clients. With 20 years of professional experience, he has consulted, taught and lectured in ten countries in Europe and North America. He has published or presented more than 25 papers in quality management, business re-engineering and related subjects. He is a...