"Over the 25 years I've been in business, I've worked for a few great managers, a number of good managers, and a few, well, not good managers. From the great managers, I learned about leadership, courage, professional competence, and the many other traits that we aspire to attain. From the good managers, I learned about solid management practice, the importance of understanding your job, and the reasons for doing it well. From the less-than-good managers, I learned how not to manage, how not to treat your team, and how it feels to be poorly managed. My goal in writing this book is to provide y...