PHILIP BLIGH is the founder, Chairman, and CEO of the Inforte Corp., a customer strategy and solutions consultancy based in Chicago. His extensive experience in customer change, sales, and marketing strategy has established Inforte as one of the nation's leading and fastest growing strategic consultancies, with an enviable Wall Street reputation. An author and respected speaker, Bligh has contributed to Harvard Business School Professor Michael Porter's articles in the Harvard Business Review and serves as a source for numerous media outlets on topics relating to customer strategy and manageme...