JEFF BLACKMAN (www.jeffblackman.com) is a speaker, author, success coach, broadcaster, and lawyer. For more than two decades, his positive and profit-producing messages have helped companies around the world maximize results, revenues, and profits. He works with clients in the areas of sales, marketing, service, negotiations, leadership, and change. He's also a happy husband, devoted father, avid softball player, and rabid Chicago Cubs fan! Visit his Web site and subscribe to the FREE Results Report.