About the Author: Simon Birt is a thought leader and expert in TEL (Technology Enhanced Learning), Social Business Strategy & Implementation, Strategic Thinking and Global IT Integrations. He works with organizations on the correct applications of learning as delivered by the three key channels of Social, Mobile and Cloud, as well as the use of these channels to support Formal and Informal Learning. Birt also has a broad perspective of the ways in which effective learning and training can impact overall efficiency, sales and performance. After an early career as a commissioned officer with the...