Before entering law teaching, Arthur Best worked in the general counsel s office of the Federal Communications Commission, as a trial attorney for the Federal Trade Commission, as a project director for Ralph Nader s Center for Study of Responsive Law, and as a deputy commissioner in the New York City Department of Consumer Affairs. He has published broadly in fields including evidence, torts, advertising regulation, dispute resolution, and lawyers ethics. Among his books are When Consumers Complain (Columbia University Press: 1981), Evidence: Examples and Explanations (8th edition, Wolters Kl...