Giampiero E.G. Beroggi is professor and head of MIS at the Zurich School of Business and Administration (HWZ). He was a visiting professor at the Swiss Federal Institute of Technology (ETH) and associate professor at Delft University of Technology. He holds a M.S. in Operations Research and Statistics and a Ph.D. (Modeling Real-Time Decision Making) both from Rensselaer Polytechnic Institute, Troy, New York.