Dr Elliot Bendoly is an Associate Professor in Information Systems and Operations Management at Emory University's Goizueta Business School. Prior to academia he worked as a research engineer for the Intel Corporation. He holds a PhD from Indiana University in the fields of Operations Management and Decision Sciences, with an Information Systems specialization in ERP and Knowledge Management. His research has been published in a wide range of elite academic journals including the Journal of Operations Management, the Journal of Applied Psychology, Production and Operations Management, Informat...