Jim Benson's 20 years since university have seen him build light rail systems and neighborhoods as a urban planner, enterprise software and web sites for major government agencies as the owner of Gray Hill Solutions, and, most recently, as a collaborative management consultant helping create better working environments for teams of all sizes. The common thread in his history has the physical, regulatory, technological, emotional and political boundaries of community. Jim has worked with corporate, government, and not-for-profit organizations of all sizes. Taking Lean principles from manufactur...