Edward P. Bailey is an active consultant to business and government. He recently retired as Professor of Business Communication (with tenure) from Marymount University, Arlington, VA (1986-2006). While at Marymount University, he received Marymount's Outstanding Faculty award honoring the university's top professor. He received his B.S. from the United States Air Force Academy, his M.A. from the University of Florida, and his Ph.D. from the University of Iowa. He is the author of eight books on writing and speaking: WRITING & SPEAKING AT WORK (Prentice Hall); PLAIN ENGLISH AT WORK (Oxford Univ...