Helene Arts, CEO of Fifth House Group, started off thinking that she was going to become a lawyer, but by 1995 she realized that the gods had other plans for her and thus began her career as a professional mediator. Since then she has been a full time consultant in the field of conflict resolution within criminal, family, and civil court systems, and in not-for-profit and corporate workplace settings. Along the way she became fascinated with group dynamics, and in 2004 completed a Masters in Human Systems Intervention at Concordia University in Montreal, Quebec, becoming a specialist in group