Kerrie Meyler, MA, BA, MCSE, CNA, is an independent consultant and former trainer with more than 15 years' experience in IT. While at Microsoft in Field Technical Sales for four years she focused on infrastructure and management, presenting at numerous product launches. She also presented at internal Microsoft conferences and received company recognition and awards including a SPAR MGS award. An MCT for six years, Kerrie worked with Microsoft Learning to develop functional specifications for the 2550: Implementing Microsoft Operations Manager 2000 Microsoft Official Curriculum course and did t...