Alstete, Jeffrey W.

JEFFREY W. ALSTETE is associate dean in the Hagan School of Business at Iona College, New Rochelle, New York. His areas of research interest include measures of competitve benchmarking, faculty development, administrative effectiveness, and organizational improvement. He is also the author of Benchmarking in Higher Education: Adapting Best Practices to Improve Quality (ASHE-ERIC 24: 5).