MARY J. ALLEN is professor emeritus of psychology, California State University-Bakersfield, and former director of the California State University Institute for Teaching and learning. She served as department chair and founded the faculty development center and assessment center at California State University-Bakersfield, and supported faculty development and assessment efforts for the California State University System. She holds a master's degree in statistics and a Ph.D. in psychology from the University of California-Berkeley. In the last decade she has offered assessment workshops and sup...