Written by veteran broadcaster Angela Allen, who spent the first 20 years of her working life in private sector broadcast communications before starting her job as a claims rep with Social Security in 2005. She has two masters degrees from the University of Southern Indiana, was a member of AFGE and is a member of SAG! She left SSA in 2013 to publish this book (and now has many more books)! Angela writes and speaks on Social Security benefits (retirement, strategies, disability, etc.). A self-described "Social Security benefits wonk," Angela strongly feels for front-line field office staff and...