SETH ALLCORN is a principal of DyAD, a consulting firm specializing in organizational development and management, in Asheville, NC. Author of eight books on management and organizational life and numerous articles, he holds an MBA and a doctorate in Higher and Adult Education. His most recent books for Quorum are: "Managing People During Stressful Times" (1997), "The Human Cost of a Management Failure" (1996), and "Anger in the Workplace" (1994).