Working in Service Society

ISBN-13: 9781566394802 / Angielski / Miękka / 1996 / 362 str.

Cameron MacDonald; Carmen Sirianni

Opis

Continued economic restructuring has brought service work to center stage in labor and management studies, as well as in the sociology of work, gender, race, and inequality. This work features essays that explore questions of power and control, resistance and empowerment, and innovation and organizing in the lives of front-line service workers.