Work-Related Violence

ISBN-13: 9780415194150 / Angielski / Miękka / 1999 / 224 str.

Phil Leather; Claire Lawrence; Carol Brady

Opis

Recent reports suggest that violence in the workplace is an increasingly common problem for organizations, and that violence -or the threat of it- is one of the major sources of stress at work. Work-Related Violence examines the causes and consequences of violence at work, and offers practical solutions for managers and organizational psychology professionals. Part one reviews the size and scope of the problem and sets out the need for intervention and policy. Part two provides case studies of organizations and settings in which such an approach has been applied.

Spis treści

PART I: Work-related Violence: Background Knowledge and the Integrated Organisational Approach. P. Leather, D Beale, C. Lawrence, C. Brady, T. Cox, Violence and Work: Introduction and Overview. P. Leighton, Violence at Work: The Legal Framework. C. Lawrence, P. Leather, The Social Psychology of Violence and Aggression. C. Brady, Surviving the Incident. D. Beale, Monitoring Violent Incidents. D. Beale, C. Lawrence, C. Smewing, T. Cox, Organisational and Environmental Measures for Reducing and Managing Work-related violence. PART II: Tackling Work-related Violence: Practical Applications. N. Tehrani, Introducing Trauma Care into an Organisation: From Theory into Practice. C. Lawrence, D. Beale, P. Leather, R. Dickson, Violence in Public Houses: An Integrated Organisational Approach. G. Leyden, Reducing Violence to Teachers in the Workplace: Learning to Make Schools Safe. C. Brady, R. Dickson, Violence in Health Care Settings. P. Leather, C. Lawrence, D. Beale, T. Cox, C. Brady, Managing Work-related violence: The Way Forward. Appendix 1 . Appendix 2. Author Index. Subject Index.

O autorze

Diane Beale (Edited by) ,  Carol Brady (Edited by) ,  Tom Cox (Edited by) ,  Claire Lawrence (Edited by) ,  Phil Leather (Edited by)