Work Organisation in Practice: A Critical Introduction to Work Organisation Models

ISBN-13: 9783031216664 / Angielski / Twarda / 2023

P-O Bornfelt

Opis

This textbook provides an overview of organisation models used in practice from over a century ago to the present day. It outlines the effects these models have on efficiency, learning, innovation and workers’ health and offers critical reflections for students. Some of the models covered are Taylorism, bureaucracy, the socio-technical school, process organisation such as lean production, learning organisations, knowledge management, project organising including agile, platform economy, professional organisations, new public management and sustainable organisations. Featuring learning objectives and reflective questions for students of organisation studies and design, this textbook has a pedagogical structure based on the division of work and the coordination of work. Conclusions are presented on contemporary work organisation models’ impact on working life, ultimately encouraging students to ask the question, how can we create more sustainable work organisations.

Spis treści

1. Organisation and work organisation

  Learning objectives

           Introduction

             The organisation society

Work

Work organisation

Motivation

Leadership – autocratic, democratic and laissez-fa1. Organisation and work organisation

                     Learning objectives

                     Introduction

                     The organisation society

                     Work

                     Work organisation   

                     Motivation

                     Leadership – autocratic, democratic and laissez-faire         

                     Reasons for the development and diffusion of work organisation models

                     Summary

                     Reflection questions

2. Taylorism and Fordism

                     Learning objectives

                     Scientific management

                     Ford’s mass production

Summary

Reflection questions

3. The bureaucratic organisation

Learning objectives

                     Introduction

                     Features of the bureaucracy

                     Strengths and weaknesses related to the bureaucracy

                     Bureaucracies for profit

                     Advantages and disadvantages related to bureaucracy like organisations

Summary

Reflection questions

4. The sociotechnical school

Learning objectives

The self-directed working group

Empowerment and the work environment

Workers participating in development work

The diffusion of the sociotechnical work organisation

Critique of the sociotechnical work organisation

Summary

Reflection questions

5. Total quality management (TQM) and process organisation

Learning objectives

Quality for the customer

The quality standard ISO 9000

Cutting down process time

Lean production

A comparison between lean production and the sociotechnical school

Shifts of work organisation models

Time based management

Business process reengineering

Summary

Increased focus on change and learning

Reflection questions

6. Organising for change, learning and knowledge

                     Learning objectives

                     The organic organisation

                     The learning organisation

                     Project organisation and Agile management

                     Hinders and prerequisites for development

                     Knowledge management

Summary

Reflection questions

7. Professional organisation and new public management – conflicting organisation   perspectives in the public sector

                     Learning objectives

                     Introduction

                     The professional organisation

                     New public management

                     Critical reflections on the professional organisation and NPM

Summary

Reflection questions

8. Network organising

Learning objectives

                     The network society and global supply chains

                     Open innovation

                     The gig economy: Platform organisations

Summary

Reflection questions

9. A changing working life – both up-skilling and down-skilling, more pressure and control

                     Learning objectives

                     Introduction

                     Polarisation – both up-skilling and down-skilling

                     More sophisticated control mechanisms

Increased demands, intensification of work and stress related unhealth

Summary

Reflection questions

10. Sustainable work organisations

                     Learning objectives

                     Healthy working conditions

                     Actors, agreements and frameworks supporting a sustainable working life

                     Summary

                     Reflection questions

Bibliography

Indexire

Reasons for the development and diffusion of work organisation models

Summary

Reflection questions

2. Taylorism and Fordism

            Learning objectives

            Scientific management

            Ford’s mass production

Summary

Reflection questions

3. The bureaucratic organisation

Learning objectives

            Introduction

            Features of the bureaucracy

            Strengths and weaknesses related to the bureaucracy

            Bureaucracies for profit

            Advantages and disadvantages related to bureaucracy like organisations

Summary

Reflection questions

4. The sociotechnical school

Learning objectives

The self-directed working group

Empowerment and the work environment

Workers participating in development work

The diffusion of the sociotechnical work organisation

Critique of the sociotechnical work organisation

Summary

Reflection questions

5. Total quality management (TQM) and process organisation

Learning objectives

Quality for the customer

The quality standard ISO 9000

Cutting down process time

Lean production

A comparison between lean production and the sociotechnical school

Shifts of work organisation models

Time based management

Business process reengineering

Summary

Increased focus on change and learning

Reflection questions

6. Organising for change, learning and knowledge

            Learning objectives

            The organic organisation

            The learning organisation

            Project organisation and Agile management

            Hinders and prerequisites for development

            Knowledge management

Summary

Reflection questions

7. Professional organisation and new public management – conflicting organisation   perspectives in the public sector

            Learning objectives

            Introduction

            The professional organisation

            New public management

            Critical reflections on the professional organisation and NPM

Summary

Reflection questions

8. Network organising

Learning objectives

            The network society and global supply chains

            Open innovation

            The gig economy: Platform organisations

Summary

Reflection questions

9. A changing working life – both up-skilling and down-skilling, more pressure and control

            Learning objectives

            Introduction

            Polarisation – both up-skilling and down-skilling

            More sophisticated control mechanisms

Increased demands, intensification of work and stress related unhealth

Summary

Reflection questions

10. Sustainable work organisations

            Learning objectives

            Healthy working conditions

            Actors, agreements and frameworks supporting a sustainable working life

            Summary

            Reflection questions

Bibliography

Index

O autorze

P-O Börnfelt is a lecturer at the Department of Sociology and Work Science, University of Gothenburg in Sweden. His Work Organisation in Practice textbook was first published in Swedish, and it is used as a textbook at several universities in Sweden. His research focus is on whistleblowing, voice and silence at work.

Blurb

This textbook provides an overview of organisation models used in practice from over a century ago to the present day. It outlines the effects these models have on efficiency, learning, innovation and workers’ health and offers critical reflections for students. Some of the models covered are Taylorism, bureaucracy, the socio-technical school, process organisation such as lean production, learning organisations, knowledge management, project organising including agile, platform economy, professional organisations, new public management and sustainable organisations.

Featuring learning objectives and reflective questions for students of organisation studies and design, this textbook has a pedagogical structure based on the division of work and the coordination of work. Conclusions are presented on contemporary work organisation models’ impact on working life, ultimately encouraging students to ask the question, how can we create more sustainable work organisations.

P-O Börnfelt is a lecturer at the Department of Sociology and Work Science, University of Gothenburg in Sweden. His Work Organisation in Practice textbook was first published in Swedish, and it is used as a textbook at several universities in Sweden. His research focus is on whistleblowing, voice and silence at work.