Chapter 1: The Great Work Unpack: Understanding and Fixing Broken WorkChapter 2: The Anxiety Monster and the Boss Baby Customer: Slaying Work's MonstersChapter 3: Breaking the Copy Machine: Switching off the Past, Switching on the FutureChapter 4: Decisions About People, for People: How to Make Human-Centric DecisionsChapter 5: Tech Dreams, Tech Nightmares: Couples Counseling for Humans and TechnologyChapter 6: The Intentional Workforce: Combatting the Great Resignation by Managing Working Populations More ThoughtfullyChapter 7: Hippos Under the Lagoon: The Powerful Effects of Immigration, Migration, and Incarceration on Your WorkforceChapter 8: Defeating Greedy Work and Animal Farm Syndrome: Two Critical Levers for an Awesome Working CultureChapter 9: A Good Day at Work, Every Day: Towards a Realistic, Human Future of Work
Melissa Swift is the North American Transformation Leader at Mercer. Melissa helps clients bring their workforces to a different and better future. Her work leverages data analytics and a humanist view of the workplace to create extraordinary outcomes. She has been named a "Top Influencer on the Future of Work" by Onalytica.