Winning with Cash

ISBN-13: 9781467877763 / Angielski / Twarda / 2012 / 120 str.

Eghosa Ufouma Imade

Opis

Anyone who works in an environment where cash is key and common will want to be trusted, be seen as effective and efficient in their style of service, and be happy on and off the job. However, this is not always the case, as most cash workers end up with low self-esteem, depressed, and frustrated. All these things result from mistakes that are based on a poor psychological understanding of the job they have to do. Winning with Cash shows you how to strike a balance between your work, your relationships on and off the job, and yourself without sacrificing the exceptional bottom line targets placed on you by your supervisor and your organization as a whole. This handy guide is filled with powerful lessons on the following: How to identify the different types of customer psychology and customer service tips How to relieve stress and decrease the number of errors you commit How to easily catch and round up a fraudster How to manage and tame your boss How to make your income bigger Winning with Cash is not just a compilation of some procedures and policies guiding the processing of cash laid up in banks, financial institutions, or sales centers'; it goes beyond this to place the cash man on a balanced psychological start, telling him where and how to deal with the challenges he must definitely encounter on the job and thereby ensuring the cash man of a successful career growth in this path.