Willing Slaves?: British Workers Under Human Resource Management

ISBN-13: 9780521467193 / Angielski / Miękka / 1994 / 188 str.

Andrew Scott

Opis

Willing Slaves? explores recent developments in employee relations. It argues that nowadays managers believe that winning workers' hearts and minds is a crucial element of successful management. Yet despite the introduction of new policies, managers have not succeeded in this aim. Workers still place little trust in management and the climate of relations in industry is still one of "them and us." This book argues that the only way to achieve cooperation at work is for managers to take account of workers' views when making decisions.

Spis treści

1. Co-operation at work?; 2. The shop floor revisited; 3. The frozen food works; 4. The biscuit works; 5. The chocolate works; 6. Willing slaves?; Bibliography; Index.