ISBN-13: 9781425993498 / Angielski / Miękka / 2007 / 208 str.
"When" addresses a commonly observed, yet unnecessary, division of labor that exists within many organizations. Too often it has been observed that there is a division creating a "Them versus Us or We" mentality in businesses. This book discusses how to communicate a message, create "buy-in" from our staff and develop more prouctive teams through a process of goal setting.