ISBN-13: 9781938870453 / Angielski / Miękka / 2017 / 160 str.
ISBN-13: 9781938870453 / Angielski / Miękka / 2017 / 160 str.
Created by an administrator struggling to jump-start culture change in her care community, Through the Looking Glass is a unique program that changes staff attitudes and teaches the importance of person-centred care practices by placing staff directly in the shoes of residents - with remarkable results.