ISBN-13: 9781401958138 / Angielski / Twarda / 2020 / 257 str.
Mike Robbins, sought-after speaker and thought leader, dives deep into the ways great businesses build trust, collaborate and operate at their peak level. He explains how to facilitate an environment of psychological safety, foster inclusion and belonging, address and navigating conflict, and maintain a healthy balance of high expectations and empathy. At the same, he shares powerful exercises and tools to create deeper connections and up your communication skills.