Web-Based and Traditional Outsourcing

ISBN-13: 9780367381875 / Angielski / Miękka / 2019 / 448 str.

Vivek Sharma; Varun Sharma; K. S. Rajasekaran

Opis

Project execution is often outsourced to external organizations possessing specialized expertise in planning, allocating resources, and completing projects in an integrated manner faster than the project owner can. Written by a team of authors from the world's largest software outsourcer, this book explains how to: buy and sell outsourcing services, find the right outsourcing partner, effectively execute projects, and benefit from past project experience. It discusses how to leverage the Web to manage and deploy geographically dispersed people, resources, and competencies. It includes two Web-based business models and covers outsourced project management.

Spis treści

Outsourcing Rudiments. Outsourcing Benefits. To Outsource or Not? What to Outsource? Outsourcing to India. Vendor Selection. Contracts: Types, Pricing Models, and Issues. Operations: Execution, Challenges, Quality, Etc. WEB-BASED OUTSOURCING. Web Outsourcing—Introduction. Web Outsourcing Models and Frameworks. Web Outsourcing Examples. Web Outsourcing: Criteria for Success, Challenges. Web Outsourcing: Advantages. Business-to-Business Payment Systems Online. SLOWDOWN AND OUTSOURCING. The Slowdown Scenario. Business Repositioning in Slowdown. Slowdown—Hiring, Layoffs, and Attrition. OUTSOURCING: FUTURE AND MISCELLANEOUS. Intellectual Property and Data Security. Reflections for the Future. Bibliography. Appendix: Enabling Infrastructure and Components.

O autorze

Vivek Sharma is a Post graduate in Management with Bachelor’s of Engineering in Computer Science. He has 18 Years of IT consulting experience, primarily with Infosys Technologies Ltd. He has managed consulting assignments across the U.S., the U.K., and Singapore. He is the founder of "Value Adders". He has filed 2 Patents in India, U.S. jointly with co-author Varun. These are discussed as business models in the Chapter – Web Outsourcing Models, Frameworks. He has authored an International Technical paper on "Dataguard" published in 2006 in the International IUOG Journal. He has additionally authored various thought papers for in-house use at Infosys. He has anchored various Corporate & in-house Trainings at Infosys. He has received various Corporate Awards at Infosys.

Varun Sharma is a Post graduate in Management with a Bachelor’s of Engineering in Computer Science. He has over 17 years of IT ITES consulting experience and is the founder of "Infinity Services".He has filed 2 patents in India, U.S. jointly with co-author Vivek. An expert in deploying cross domain knowledge, to drive down Attrition in Call Centers he has applied various innovative solutions and methods including Hypnosis, Autosuggestion/Suggestion techniques for Stress Management. He has analyzed IT/BPO share trends in the stock market using various financial tools. He has anchored various Corporate and in-house Trainings in IT/BPO processes, soft skills, and personality development and has the taken the IELTS exam to augment workshop programs.