User Trust in E-Government - Management Perspective : Based on a model derived from IS Success Model (2003)

ISBN-13: 9783846554616 / Angielski / Miękka / 2011 / 88 str.

Ahmad Jawwad; Xuyan Li

Opis

E-government applications are being used by the governments around the world in order to provide better services for their citizens. These applications are considered and witnessed successful in developed countries but there is a significant failure rate of such systems in the developing countries. This research is carried out to understand the point of view of management about the factors which contribute for the use of such applications. For this purpose, the authors studied a working e-government service named NADRA-Kiosk in Pakistan. This service is offered by a government agency, National Database and Registration Authority (NADRA). In addition to that, a derived research model from the updated IS success model (2003) by DeLone and McLean is used as the theoretical foundation of the thesis.

O autorze

The authors obtained their post graduation degrees in Information Systems in 2011 from Sweden. After his graduation in 2004, Ahmad Jawwad worked as an IT professional in Pakistan with different Government departments for almost 6 years. Xuyan Li did her graduation in 2010 from China and then she has her post graduation in 2011 from Sweden.