User-Centred Requirements Engineering

ISBN-13: 9781852335175 / Angielski / Miękka / 2002 / 215 str.

Alistair Sutcliffe;Springer-Verlag

Opis

If you have picked up this book and are browsing the Preface, you may well be asking yourself"What makes this book different from the large number I can find on amazon. com?." Well, the answer is a blend of the academic and the practical, and views of the subject you won't get from anybody else: how psychology and linguistics influence the field of requirements engineering (RE). The title might seem to be a bit of a conundrum; after all, surely requirements come from people so all requirements should be user-centred. Sadly, that is not always so; many system disasters have been caused simply because requirements engineering was not user-centred or, worse still, was not practised at all. So this book is about putting the people back into com puting, although not simply from the HCI (human-computer interaction) sense; instead, the focus is on how to understand what people want and then build appropriate computer systems."

Spis treści

Introduction Motivation for RE A Little History People, Communication and Requirements A Framework for RE Requirements Types and RE Pathways Constraints on Design Documenting Requirements Summary Understanding People Introduction Cognitive Models Speech and Language Memory Thinking and Problem Solving Attention Motivation and Arousal Stress and Fatigue Human Error Social Issues Summary RE Tasks and Processes Requirements Elicitation Analysis Modelling Validation Negotiation Functional Allocation Processes for Discovering and Refining Requirements RE for Different Target Products Summary Understanding Requirements Conversations Introduction to Discourse Theory Conversations and Context Conversation Structures Non-verbal Communication Dialogue Acts and Patterns Summary Representing the Problem Representation Criteria Representations and Information Requirements Media and Representation Choosing Representations for RE tasks Delivering Representations on Artefacts Representational Paradigms Summary Scenario Based Requirements Engineering (SCRAM) Background Initial Requirements Capture Storyboarding and Design Visioning Requirements Exploration Walkthrough Approach Session Summary Post-session Analysis Some Warnings Prototyping and Requirements Validation Postscript Summary Requirements Analysis for Safety Critical Systems Problems and Issues in Safety Critical Systems Analysing Requirements for Dependable Systems Modelling Combinations of Influencing Factors Formal Reasoning About Safety Future Directions Requirements and Design Requirements for Service Oriented Software High-level Requirements Languages Multiple Methods End User Development Comparison of Approaches Requirements in Systems Engineering Requirements and Software Evolution RE Challenges Summary

O autorze

With a blend of the academic and the practical, this book discusses how psychology and linguistics influence the field of Requirements Engineering. 'How to understand what people want and then build appropriate computer systems'.