Usability: Gaining a Competitive Edge

ISBN-13: 9781402071874 / Angielski / Twarda / 2002 / 302 str.

Judy Hammond;Tom Gross;Janet Wesson

Opis

Usability has become increasingly important as an essential part of the design and development of software and systems for all sectors of society, business, industry, government and education, as well as a topic of research. Today, we can safely say that, in many parts of the world, information technology and communications is or is becoming a central force in revolutionising the way that we all live and how our societies function. IFIP's mission states clearly that it "encourages and assists in the development, exploitation and application of information technology for the benefit of all people." The question that must be considered now is how much attention has been given to the usability of the IT-based systems that we use in our work and daily lives. There is much evidence to indicate that the real interests and needs of people have not yet been embraced in a substantial way by IT decision- makers and when developing and implementing the IT systems that shape our lives, both as private individuals and at work. But some headway has been made. Three years ago, the IFIP Technical Committee on Human- Computer Interaction (IFIP TC13) gave the subject of usability its top priority for future work in advancing HCI within the international community. This Usability Stream of the IFIP World Computer Congress is a result of this initiative. It provides a showcase on usability involving some practical business solutions and experiences, and some research findings.

Spis treści

Preface. Committee Chairs. International Programme Committee. Part One: Keynote Speaker.Deconstructing Silos: The Business Value of Usability in the 21stCentury; G. Lindgaard. Part Two: Technical Sessions. User-Centred Design Process. A Method-Independent Process Model of User-Centred Design; T. Jokela. Use and Reuse of HCI Knowledge in the Software Development Lifecycle: Existing Approaches and What Developers Think; E. Metzker, H. Reiterer. Analyzing the Role of Organizational Culture in the Implementation of User-Centered Design: Disentangling the Approaches for Cultural Analysis; N. Iivari. Usability of Mobile Systems. The Importance of User Roles in Feature Bundling Decisions in Wireless Handheld Devices: Strategic User Needs Analysis (SUNA); S. Narasimhan, G. Lindgaard. Exploring the Use of the Mobile Phone; N. Ozkan. Usability Engineering Milestones In Complex Product Development - Experiences At Nokia Mobile Phones: Industrial Experience; P. Ketola. User Requirements Analysis. Use Case Maps: A Roadmap for Usability and Software Integrated Specification; A. Alsumait, A.Seffah, T. Radhakrishnan. User Requirements Analysis: A Review of Supporting Methods; M. Maguire, N. Bevan. Usability Evaluation. Specifying and Evaluating Usability Requirements Using the Common Industry Format: Four Case Studies; N. Bevan, et al. Formal Usability Testing of Interactive Educational Software: A Case Study; D. Van Greunen, J. Wesson. Tools. EQUAL: Towards an Inclusive Design Approach to Novice Programming Languages and Computing Environments for Native Users; B. Patil, et al. MouseLupe: An Accessibility Tool for People with Low Vision; L. Silva, et al. A Framework for Rapid Mid-Fidelity Prototyping of Web Sites; D. Engelberg, A. Seffa. Web Usability. Keep on Trying: Online Securities Trading Sites; D. Morenkov. User Satisfaction, Aesthetics and Usability: Beyond Reductionism; G. Lindgaard, C. Dudek. Frameworks for Usability. Evaluating Security Tools towards Usable Security: A Usability Taxonomy for the Evaluation of Security Tools Based on a Categorization of User Errors; J. Kaiser, M. Reichenbach. Improving Usability in Decision Support Systems: Practical Use of the Decision Enquiry Approach for Requirements Analysis; C. Parker. Teaching Human-Computer Interaction: Qualitative Support for an Alternative Approach. P. Kotzé, L. Oestreicher. Usability: Who Cares? Usability: Who Cares? An Analysis of Indifference Towards. Usability Within the IT Industry; T. McCoy. Author Index. Keywords Index.