PART I
INTRODUCTION
1. An Overview of Some Unexpected Consequences of Compensation Law Prue Vines and Arno Akkermans
PART II
AN AGENDA FOR CHANGE? SOME CURRENT SHORTCOMINGS OF PERSONAL INJURY COMPENSATION SYSTEMS
2. Achieving Justice in Personal Injury Compensation: The Need to Addressthe Emotional Dimensions of Suffering a Wrong Arno Akkermans
3. Compensation and Health Ian Cameron
4. Apples, Oranges and Bananas: Comparative Studies in Australian Workers’ Compensation Systems Alex Collie
5. Workers’ Compensation in Canada: Experiences of Precariously Employed Workers in the Return to Work Process after Injury Katherine Lippel, Ellen MacEachen and Sonja Senthanar
6. Safe as Houses? Lump Sum Dissipation and Housing Kylie Burns and Ros Harrington
7. Achieving a Just Culture that Learns and Improves Christopher Hodges
PART III
APOLOGIES
8. An Incentive-based Approach to Apologies and Compensation Nicola Brutti
9. Compensation for Intangible Loss: A Closer Look at the Remedial Function of Apologies Robyn Carroll
PART IV
RESPONSIBILITIES OF LAWYERS
10. Exploring the Dynamics of Legal Service Use in Compensation SystemsClare E Scollay
11. Addressing the Problems of Lump Sum Compensation Dissipation and Social Security Denial: The Lawyer Contribution Prue Vines
12. Lawyers’ Responsibility for Claimant Health in Injury Compensation Schemes: Developing an Ethical Response Genevieve Grant and Christine Parker
13. The ‘Lawyer was an Angel’: New Zealand and American Patients’ and Family Members’ Experiences of the Role of Lawyers in ‘Resolution’ Processes after Medical Injuries Jennifer Schulz Moore