ISBN-13: 9781412908597 / Angielski / Miękka / 2008 / 208 str.
ISBN-13: 9781412908597 / Angielski / Miękka / 2008 / 208 str.
This book is an introduction and guide to the dramatic changes that have occurred in the provision of public services over the last two decades. The authors combine theoretical perspectives with a global range of case studies from Europe, North America, and other areas to explain why, how, and with what success liberal democracies have reformed the service role of the state.