Contents1 Project Management 101 11.1 Introduction 11.2Triple Constraint 31.3 The Project Management Plan 51.4 Organizational Basics 81.5 A Look Ahead 132 Project Development Process 152.1 Safety First 152.2 Overview 192.3 Scoping Phase 222.4 Preliminary Design Phase 282.5 Detailed Design Phase 302.6 Final Design and Right-of-Way Acquisition Phase 342.7 Advertise Plans 363 Budgets and Estimates 413.1 Overview 413.2 The Basics 453.3 Types of Estimates 503.4 Managing the Budget 573.5 Performance Metrics 624 Scope 674.1 Scoping Process 684.2 Schedule and Budget Baselines 744.3 Roles and Responsibilities 754.4 Scope Management 775 Schedule 835.1 Critical Path Method (CPM) 835.2 Schedule Management Plan 925.3 Scheduling Issues 946 Managing Risk 996.1 Why Risk Management Matters 996.2 Risk Management Plan 1016.3 Risk Identification 1026.4 Risk Analysis 1066.5 Risk Responses 1096.6 Monitoring Risks 1137 Managing Resources 1197.1 Developing and Managing a Team 1197.2 Personality Assessments 1257.3 Resource Planning 1407.4 Managing Consultants 1428 Managing Quality 1518.1 Defining Quality 1518.2 Monitoring and Controlling Quality 1558.3 Measuring Quality 1618.4 The Costs of Quality 1649 Communications 1699.1 Project Communications 1699.2 Stakeholder Involvement and the Stakeholder Engagement Plan 1759.3 Media Relations 18510 Controlling the Project 19510.1 Managing Expectations 19510.2 Monitor/Control the Project 20610.3 Change Management 21310.4 Balancing Innovation - Performance-Based Design 21610.5 Goals and OKRs 21810.6 Project Management Methodologies 21910.7 Performance Metrics 22811 PM Soft Skills 24311.1 The Importance of Soft Skills 24311.2 Characteristics of a Successful PM 24511.3 Meetings 24711.4 Time Management 25111.5 Influence Management 25411.6 Advancing and Refuting Arguments 26111.7 Professional Development 26612 Real-World Challenges 26912.1 Ethics 26912.2Project Continuity 27012.3 Managing Chaos 27212.4 Surviving an Audit 27412.5 Scaling Project Approaches 27812.6 Guidance Pyramid 28112.7 Planning Fallacy 28312.8 Closing Thoughts 285Index 287
Rob Tieman has over 25 years of management and engineering expertise concentrated in executive leadership of transportation projects, programs, and portfolios. He is currently the Director of the Project Management Office at the Virginia Department of Transportation. Rob also serves in a number of industry roles. Most notably, he chairs the AASHTO Technical Committee on Project Management (TCPM), is a member of the AASHTO Committee on Design (COD), and sits on the AASHTO COD Executive Committee. He holds a Civil Engineering degree from the University of Illinois, is a licensed Professional Engineer (PE), and is a certified Project Management Professional (PMP).