ISBN-13: 9780367258993 / Angielski / Miękka / 2020 / 240 str.
ISBN-13: 9780367258993 / Angielski / Miękka / 2020 / 240 str.
This book proposes an innovative new model for transforming racial and cultural lines in health and social care through communication processes, and introduces listening partnerships as a cost-effective, sustainable intervention to improve communication skills.